meraID is your electronic ID solution, through which you can identify yourself and sign contracts digitally which can be validated.

An Electronic identification ("eID") is a digital solution for proof of identity of citizens or organizations. It can be used to view, access benefits or services provided by government authorities, banks or other companies, for mobile payments, etc.

Authentication is simply identifying yourself online with your digital ID. It is similar to showing your CNIC in the real world.

Electronic Signature is a digital and stronger form of the signature that you would do on a paper in the real world. It is easily verifiable and traceable, yet cannot be forged. If you sign something with your digital ID, you accept the terms and conditions of the contract, transaction, or whatever that is being signed.

• meraID employs very strong, bank grade encryption.
• Data is encrypted at rest as well as in transit.

Yes, as long as you know the previous PIN code.

No Since you are the only one who holds the private key to your identity, it is not possible for anyone else to impersonate you.

meraID maintains a record of the authentications and transactions you make with your private keys and verifies it for those who want to verify if a certain transaction was indeed authorized by a user. A false claim is easily checked and determined to be false.

No! Not even meraID.

There is no way to recover your previous keys, however you can re-register to create new keys with a new PIN. Your previous keys will no longer be active.

We continue to keep your history, and provide it to you for your convenience and also provide verification of those transactions when requested.

• Call our helpline immediately! And provide the requested information. We will activate account protection via strong biometric re-verification and other measures.
• If you think anyone else has access to your device, knows the screen lock password and/or meraID PIN code
  • Change the PIN immediately
  • Check your transaction history to make sure not unexpected transactions have taken place.

No! This is your digital identity. Treat it as such.

• If the system detects suspicious activity, it may require a random biometric verification. No transactions will be allowed unless the verification is passed.
• Failing such a verification repeatedly will render the account locked with further help to be obtained from customer support.

• You are personally responsible for your identity and its use.
• meraID puts the power in your hands. With great power comes great responsibility!